• Deliver Islamic learning curriculum in line with ILHAM and MUIS guidelines using varied pedagogies tailored to students’ needs.
• Teach Islamic values through interactive activities, projects, and discussions that promote critical reflection.
• Develop teaching aids and incorporate technology to create engaging, innovative learning experiences.
• Assess students through quizzes, behavioral observations, and project evaluations.
• Build strong relationships with parents, providing regular updates, feedback, and recommendations to support students’ learning.
• Perform other related duties as assigned.

• ARS Certified Tier 1
• Minimum 3 years’ experience in aLIVE programme
• Able to commit on weekends
• Able to start work immediately is an added advantage

• Manage the Admin Centre department, overseeing phone and email-based frontline operations, fee management, and customer relations functions 
• Lead the strategic development and execution of workflows and service standards to improve parent engagement and responsiveness 
• Oversee fee collection processes, ensuring accuracy, timeliness, and compliance with internal policies 
• Drive arrears management strategies, with a focus on prevention and effective follow-up mechanisms 
• Oversee financial assistance application processes and guide the team in household income computation and eligibility assessment 
• Manage and optimise the use of CRM and SMS systems, including performance tracking, reporting, and process automation 
• Work with centres based at mosques and other units to ensure effective coordination and prompt resolution of parent queries and incidents, including follow-up and closure, while ensuring alignment in the execution of initiatives 
• Monitor and manage department action plans and annual budget 
• Oversee projects that support staff self-development and engagement, contributing to improved employee productivity and overall employee experience  
• Deliver advisory and support to Directors and relevant stakeholders on operational and service-related matters 

• Minimum 5 years of experience in operational management, customer service, or related administrative leadership roles  
• Experience in leading fee operations, managing service recovery efforts, and coordinating cross-centre communications 
• Proficient in CRM platforms, SMS systems, and workflow optimisation 
• Strong interpersonal and communications skills, both oral and written 
• Ability to manage people and systems with a focus on strategic service delivery and continuous improvement 

• Drive new revenue and enrolment for ILHAM’s programmes (non-aLIVE)
• Conduct market research and analysis to identify new business opportunities
• Support the business development team in preparing proposals, presentations, and pitches
• Manage and maintain client databases
• Develop and maintain relationships with potential and existing clients
• Provide administrative support to the business development team as needed
• Ensure the company’s message is communicated effectively to clients and prospects
• Identify potential risks, as well as potential areas for growth
• Coordinate with other departments to ensure timely project delivery
• Attend industry events to build and maintain a professional network

• 1–3 years proven sales experience with closing responsibility (inside sales, telesales, or field).
• Basic analytics literacy and test-and-learn mindset.
• Experience in business development and relationship management
• Excellent written and verbal communication skills
• Strong negotiation and presentation skills
• Attention to detail and ability to manage multiple projects simultaneously

• Support the asset and supplies management team in preparing notes, proposals and presentations
• Manage procurement and purchasing processes for all centres, ensuring timely and cost-effective acquisition of assets and supplies
• Coordinate cross-departmental efforts to ensure smooth and timely project delivery
• Oversee vendor contracts including sourcing, application processing, proposal preparation, invoicing, payment tracking, and submission
• Maintain accurate records of inventory and asset databases across all centres
• Build and nurture relationships with key vendors, acting as the primary liaison for the company to ensure quality standards and project deliverables are met
• Conduct centre visits for assets and supplies evaluation as needed
• Performs any other ad-hoc duties as assigned

Job Specifications:

• Strong organisational and time management skills
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office
• Ability to work under pressure and meet tight deadlines
• Ability to work independently and as part of a team
• Able to start work immediately is an added advantage